Privacy Policy

Last updated: January 2026

Introduction

Paramount Loan Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or apply for a loan program through us.

Information We Collect

We may collect the following types of information:

• Contact information — such as your name, phone number, email address, and mailing address.
• Application information — such as income, employment, credit, and property details you provide when applying for a loan program.
• Communications — records of calls, texts, emails, or form submissions between you and our team.
• Usage data — such as pages visited, browser type, and general device information, collected automatically when you use our website.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request;
• Evaluate loan applications and connect you with appropriate lending programs;
• Communicate with you by phone, text, or email about your inquiry or application;
• Improve our website and services; and
• Comply with applicable laws and regulatory requirements.

SMS & Communications Consent

By providing your mobile number and checking the SMS consent box on one of our forms, you agree to receive text messages from First Franklin Realty Inc dba Paramount Loan Services related to your inquiry or application. Message frequency may vary; you may receive more than five text messages per week. Message and data rates may apply.

You can opt out at any time by replying STOP to any message received, and you can get assistance by replying HELP or calling (818) 500-4009. Consent to receive text messages is not a condition of any purchase or of obtaining a loan.

No mobile information will be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. Information may be shared with subcontractors in support services, such as customer service and message delivery, solely to provide the service you requested. Full program details are in our Text Messaging Service Information.

How We Share Information

We do not sell your personal information. We may share information with:

• Lenders and financial institutions as necessary to process your loan application;
• Service providers who help us operate our business (such as hosting or communications tools), under confidentiality obligations;
• Regulators or government agencies where required by law; and
• A successor entity in the event of a merger, acquisition, or sale of assets.

Cookies & Tracking

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain uses of your data. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To make a request, contact us using the information below.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Paramount Loan Services
611 E Glenoaks Blvd, Glendale, CA 91207
Phone: (818) 500-4009
Email: tom@paramountls.com
NMLS #236355